OUR TRANSPARENT POLICIES

We want to make sure every visit WeSafe Pro is an event to remember. That’s why we’ve developed a clear store policy outlining everything you need to know about how we operate. Please read on to find out how we provide the best customer experience for our loyal shoppers. If you have any more questions, get in touch and we’ll be happy to help.

 

SHIPPING & DELIVERY

  • WeSafe Pro ships Pan India

  • All orders are manufactured with care and precision and will be delivered within 7-10 working daysfrom the date of order confirmation.

  • Please note the prices on our website are subject to price fluctuations, due to various factors. Once an order is placed by you, you will be liable to pay such amount as was displayed on the date of the order and the invoice.

  • We deliver to certain pin codes only conditionally. In such cases, you may need to make an advance payment or minimum purchase value for your order to be eligible for delivery. For such locations, warranty, and after-sales service will also not be available. To know the exact conditions for your delivery location, please enter your pin code in the box provided for this on every product page.

RETURN & REFUND

  • Our product is crafted with complete quality assurance however if you happen to receive any damaged or defective product, or a product that does not comply with the specifications as per your original order, you can return it on the spot.

  • If you happen to notice a damage or defect post the delivery of the product, kindly ring us at   011 41422369

  • The refund amount for the orders paid online or paid via credit/debit card at the time of delivery will be refunded within 7-10 working days from the date of initiating the refund through the online account, or will be refunded to the same card, depending on the most suitable circumstances as determined by WeSafe Pro.

  • The refund amount for the order paid vide cash on delivery option, will be initiated within 4-6 working days, and the order amount will be credited to your bank account via NEFT.

CANCELLATIONS

  • Since the products we have is strictly stock base. WeSafePro cannot afford to cancel or replace or modify the order once the payment has been made.

  • For any cancellations made before the delivery is done, any advance payment will be refunded.

  • Items bought on discount during sale are not eligible for cancellation after delivery.

  • The cancellation policies mentioned here do not apply to certain pin codes.

  • You can cancel your order for any product (except made-to-order products) at any time prior to its delivery by logging in to your account and selecting the ‘Request cancellation’ option.

 

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Head Office:

c 32/1 Mansarover Garden, New Delhi-110015

India

ks@qubeoffice.com

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